Terms of Use – Aloha Age Verification Service

1. Scope of Services

Aloha provides an age verification and authorization service (the "Service") enabling third-party publishers to determine whether an end user meets the applicable legal age requirement. The Service is delivered via Aloha Profile and implemented using industry-standard technologies, including OpenID Connect (OIDC) and OAuth 2.0.

2. Use of the Service

The Service may be used solely for lawful purposes, including age-gating, access control, and related compliance measures on websites or platforms requiring age verification. Publishers shall integrate and use the Service in accordance with Aloha's technical documentation and applicable laws and regulations.

3. Age Verification Result

The Service provides an age verification outcome indicating whether a user is of legal age. The Service does not provide identity verification beyond this scope. The publisher remains responsible for assessing whether and how the verification result is used to meet its regulatory, contractual, or operational requirements.

4. Third-Party Providers

Age verification may, at Aloha's discretion, be performed using third-party service providers selected by Aloha from time to time. Aloha may update or change such providers as part of the ongoing operation and improvement of the Service. Aloha makes no representations or warranties in respect of such third-party providers and is not responsible for the services of third-party providers, except as expressly required by applicable law.

5. Publisher Responsibilities

The publisher is responsible for:

• ensuring compliance with all applicable laws and regulations;
• securely handling and storing any verification results received via the Service;
• maintaining accurate and up-to-date redirect URLs, credentials, and integration settings; and
• preventing unauthorized access to or misuse of the Service.

6. Availability and Errors

Aloha endeavors to provide the Service in a reliable and secure manner but does not guarantee uninterrupted availability. The Service is provided on an "as is" and "as available" basis, without warranties of any kind. In the event of technical errors or service interruptions, users may be redirected to a designated return URL, and Aloha may take reasonable steps to restore functionality.

7. Suspension and Termination

Aloha may suspend or discontinue the Service, in whole or in part, where reasonably necessary for operational, security, legal, or compliance reasons, or otherwise at its discretion, without notice. Aloha will aim to exercise such rights in a commercially reasonable manner and, where practicable, without undue disruption to publishers. To the extent permitted by law, Aloha shall not be liable for any consequences arising from such suspension or termination.

8. No Regulatory Guarantee

The Service is designed to support age-verification and compliance processes; however, Aloha does not provide legal advice, regulatory approval, or a guarantee that use of the Service will satisfy all legal or regulatory obligations applicable to the publisher. All reliance on the Service and its outputs is at the publisher's sole risk.

9. General Liability

To the maximum extent permitted by applicable law, Aloha disclaims all warranties and shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Service. Aloha's total aggregate liability, if any, shall not exceed the fees paid for the Service in the twelve months preceding the claim, or EUR 100 where the Service is provided free of charge, whichever is lower.

10. Amendments

Aloha may update these Terms of Use from time to time. Continued use of the Service following such updates constitutes acceptance of the revised Terms.